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frame rate, resolution, exp, etc.) for the camera. The memory in Phantom digital high-speed cameras is a combination of volatile (DRAM) and non-volatile (Flash) memory.ĭepending on the model of camera, 1 to 4GB of non-volatile memory is always present and is used only to store the camera's operating system, sensor calibration data, and set-up parameters (i.e. Select the camera and look at the Camera Info section. To check the firmware version of a camera, run your existing version of PCC software, and launch the Nucleus application from the Manager tab.
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Warning : If you are upgrading from version PCC 1.3.697.0 or lower, Vision Research recommends that you run the Window Uninstall application prior to installing the latest PCC version.
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You are still welcome to download the software as it will not damage the camera, however please do make sure you can fully acquire, download and playback a test cine using the acquisition parameters you are going to use before you perform an actual test. Other camera models and firmware versions may work, but they haven't been verified and are not fully supported. Warning : This version of software has only been tested with the camera models shown in the table below, indicated with an asterisk, at the firmware versions listed. The software is only supported by Windows and was tested on the following operating systems: There is updated documentation, including a simple quick-start guide. Just navigate to the ‘PCC Help’ menu to get started.
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Also included is a new focus assist function, added controls for the OCC (on-camera control) interface, new video overlay options, several bug fixes and improved indication for quiet fans function and auto-exposure modes. This new version includes a new User Configuration Menu to customize the PCC menu interface and defaults that get set by the program. Please check out the release notes for PCC 3.6. We recommend archiving your Phantom folder to ensure no important files are overwritten. PCC 3.6 is our latest General Release, and was released on June 18, 2021
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The product pages on this web site provide many resources including mechanical drawings, spectral response charts, manuals, etc.įor user training, check out some of our video tutorials or consider registering for one of our comprehensive Phantom Certification/Training classes.įor general product questions, order status, RMA inquiries and technical support, please submit a request using one of our support forms:įinally, feel free to call us at the numbers below.
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Maximize the value of your Phantom camera with a selection of professional support services from which to choose.įor answers to many questions, please search the VRI Knowledge Base or our FAQ Section Vision Research’s Global Service and Support network offers AMECare Performance Services from multiple sites around the globe.